Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

Satisfied customers are apathetic. Loyal customers will be your advocate.

It seems to me that it's actually harder to invent excuses than it is to get a sale.

Your mental attitude is your motivation and your inspiration.

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.

People don't want to be sold! People want to buy!