People don't want to be sold! People want to buy!
Sales is survival, the best-prepared are most likely to survive.
Random acts of kindness and the desire to do the best job possible lead to trust.
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
Use your CRM to retain customers.
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.