Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.

Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.

Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.

If you look deep inside trust, you'll find truth.