Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal

Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.

Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?

There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second

Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

Next time someone tells you 'never,' remember that means 'not for at least one hour.'

You can't be a winner if you're a whiner...wiener.