Quality performance starts with a positive attitude.

Customers will want to talk to you if they believe you can solve their problems.

Change is not a four letter word...but often your reaction to it is!

Take action every day - some small dose at a time.

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.

The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.

Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.