Quality performance starts with a positive attitude.

Prepare to win, or lose to someone who is.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.

The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.