Next time someone tells you 'never,' remember that means 'not for at least one hour.'
Trust is not spoken, Trust is a feeling.
Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.
Invest time, don't spend it.
Satisfied customers are apathetic. Loyal customers will be your advocate.
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.