Sell yourself before you try to sell your company or your product.

You can't be a winner if you're a whiner...wiener.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?

People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure). Winning at what you do is no exception. To ensure a win, you must take a proactive approach. Prevention of failure is an important part of that process.

Your character holds the key to your trustworthiness.

Create a story of WOW that will be retold.