The biggest mistake businesses make is advertising before they have become well known.

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.

Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.

You can't trust others unless you trust yourself.

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.