You can't trust others unless you trust yourself.

Invest time, don't spend it.

It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.

Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.

Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.

How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.

If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?