You can't trust others unless you trust yourself.

Next time someone tells you 'never,' remember that means 'not for at least one hour.'

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.

Change is not a four letter word...but often your reaction to it is!

People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure). Winning at what you do is no exception. To ensure a win, you must take a proactive approach. Prevention of failure is an important part of that process.

Your job is to meet the right people and read the right books.