Invest time, don't spend it.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

Price is not a consideration when a personal relationship exists.

People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure). Winning at what you do is no exception. To ensure a win, you must take a proactive approach. Prevention of failure is an important part of that process.

When you love life, life will love you back.

Most people will not do the hard work it takes to make success easy. Don't be like most people.

The secret to sucessful customer service starts with YES!