Invest time, don't spend it.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Customer satisfaction is worthless. Customer loyalty is priceless.

Failure is not about insecurity. It's about lack of execution.

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

Great salespeople are relationship builders who provide value and help their customers win.

Your job is to meet the right people and read the right books.