Memorable customer service can only take place in a human-to-human situation.

The secret to sucessful customer service starts with YES!

Proper prospecting prevents poverty.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.

Positive mental attitude is determined by you. Not others.