Before you can get what you want, you have to know what you want,and make a game plan to get it

Sell yourself before you try to sell your company or your product.

Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety.

Most people will not do the hard work it takes to make success easy. Don't be like most people.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

Ignore people who tell you 'you can't' or try to discourage you.

Customers will want to talk to you if they believe you can solve their problems.