Change is not a four letter word...but often your reaction to it is!

Random acts of kindness and the desire to do the best job possible lead to trust.

You can't trust others unless you trust yourself.

Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.