Change is not a four letter word...but often your reaction to it is!

If you don't think you can do it, who will? You control the most important tool in success, your mind.

Friendly makes sales - and friendly generates repeat business.

If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?

Prepare to win, or lose to someone who is.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.