Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.

The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.

Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.

Value the relationship more than making your quota.

The secret to sucessful customer service starts with YES!

Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.

Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.