Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.

Ignore people who tell you 'you can't' or try to discourage you.

Great salespeople are relationship builders who provide value and help their customers win.

The biggest mistake businesses make is advertising before they have become well known.

Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?

The key is not to call the decision maker. The key is to have the decision maker call you.

People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve