Prepare to win, or lose to someone who is.

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

The deeper your belief, the deeper your pockets.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

The secret to sucessful customer service starts with YES!

Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.