If you look deep inside trust, you'll find truth.

Your mental attitude is your motivation and your inspiration.

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Random acts of kindness and the desire to do the best job possible lead to trust.

Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal

One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?

Your character holds the key to your trustworthiness.