If you look deep inside trust, you'll find truth.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

The secret to sucessful customer service starts with YES!

Take more chances than you dare. You'll make more sales than you expect. That's the formula.

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

Don't dwell on the problem; concentrate on the solution.

National Defense is not a threat to peace; it is the guarantee of peace with freedom.