If you look deep inside trust, you'll find truth.

The secret to sucessful customer service starts with YES!

A person who seems to have all of the answers, usually isn't listening.

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.