If you don't think you can do it, who will? You control the most important tool in success, your mind.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Use your CRM to retain customers.

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor.

Good things come to those who have patience and take consistent, persistent actions toward what they want.