People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

Ignore people who tell you 'you can't' or try to discourage you.

Differentiate with value or die with price.

Change is not a four letter word...but often your reaction to it is!