If you find common subjects or interests with a prospect, you can establish a business friendship. Ask about a diploma or picture. Your prospect will be glad to talk about what he/she just did or likes to do. Try to captivate him or her in intelligent conversation with engaging questions about their interests. It's obviously better if you're versed in the subject, because that's where rapport is established. Get the prospect to talk about their passions and what makes them happy.

Trust is even more important than love.

A person who seems to have all of the answers, usually isn't listening.

You cannot buy trust at any price. But slowly, over time, you can build it for free.

Great salespeople are relationship builders who provide value and help their customers win.

Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.

Next time someone tells you 'never,' remember that means 'not for at least one hour.'