Random acts of kindness and the desire to do the best job possible lead to trust.

You don't get great at selling in a day. You get great at selling day by day.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.

Once you discover what your attitude is, or isn't, you'll have a starting point and an understanding of how to move forward.