Random acts of kindness and the desire to do the best job possible lead to trust.

Sell yourself before you try to sell your company or your product.

The secret to sucessful customer service starts with YES!

When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.

One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?

People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.

You don't get great at selling in a day. You get great at selling day by day.