Customer satisfaction is worthless. Customer loyalty is priceless.

Master the web and you will master your universe - and your (on-line) bank account.

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.

People don't like to be sold, but they love to buy!

In sales, it's not what you say; it's how they perceive what you say.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Quality performance starts with a positive attitude.