Differentiate with value or die with price.

Proper prospecting prevents poverty.

People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve

Customer satisfaction is worthless. Customer loyalty is priceless.

The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.

If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.

If you don't think you can do it, who will? You control the most important tool in success, your mind.