Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Invest time, don't spend it.

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

Friendly makes sales - and friendly generates repeat business.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.