Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Quality performance starts with a positive attitude.

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor.

I put myself in front of people who can say yes to me, and I deliver value first.

Create a story of WOW that will be retold.

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.

Memorable customer service can only take place in a human-to-human situation.