An effective apology focuses more on compassion for the victim than redemption for the offender.

The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.

Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.

No apology is equal to the task set before it.

When I accept an apology it means that the part in me that honors our relationship honors the part in you that honors our relationship.

Progress occurs one apology at a time.

An effective apology focuses more on compassion for the victim than redemption for the offender.