Apology is not for the faint of heart, but then, neither is life.
Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.
Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.
We value apology in the abstract, but turn our backs on it in practice.
You can't talk your way out of a situation you acted you way into.
Apology sends the clearest signal that we have the strength of character to reconcile ourselves with the truth.