I walk into a company office and I can tell often whether I'm gonna invest, as soon as I walk in.

The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.

You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.

The job of an editor is to ensure a consistent voice.

It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

Delegate completely. Let people make mistakes and learn.

What you actually want to do with every single employee, every single day is expand the scope of their responsibilities until it breaks.