When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.

You should have a 1-on-1 roughly every 2 weeks.

It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.

The office environment that people live in and work in, dictates your culture and how people make decisions.

Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.