Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.

You should have a 1-on-1 roughly every 2 weeks.

You really need to spend a lot of your time focussing people.

Basically this is what you want - a high performance machine that idiots can run.

Most people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.

Possibly the most important thing you do is actually edit the team.