The office environment that people work in everyday dictates the culture that you are going to be in.

Don't accept the excuse of complexity.

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.

I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.

Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.

The office environment that people work in everyday dictates the culture that you are going to be in.

Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.