Our society has become an employee society.

Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

All great change in business has come from outside the firm, not from inside.

Knowledge is being applied to knowledge itself. It is now fast becoming the one factor in production, sidelining both capital and labour.

The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.

You cannot build performance on weaknesses. You can build only on strengths.

In the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.