Our society has become an employee society.

Most organizations staff their problems & starve their opportunities.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

All great change in business has come from outside the firm, not from inside.

Management by objective works - if you know the objectives. Ninety percent of the time you don't.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.

In business school classrooms they construct wonderful models of a non- world.