The only way to go further than you've been is to take an extra step.
What you want to be defines what you become.
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
You are the person who determines what you do. That's a big responsibility. Make the most of it.
Vision with action makes a powerful reality.
The right measure is not how many customers you've got, but how closely you hold them.