When your staff are 'information-rich', their information can make you rich!

You do more for yourself when you forget yourself.

Be confident enough to encourage confidence in others.

Things that are obvious don't need to be talked about. Things that are missing, do.

Create a compelling service vision. When people want to, they will.

Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?

Enjoy your work so that others may enjoy the results.