Words not kept break more than a promise.

If you're always doing what you've always done, you'll never see (or become) what you could be!

Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.

Challenge your own status quo - before someone else does.

Intelligence is useful. Energy is valuable. Integrity is essential.

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.

Do what's right and you'll never go wrong.