How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?
If you haven't given them your trust, you haven't given them enough.
Words not kept break more than a promise.
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
Acting after being asked is compliance. Acting without being asked is kindness.
Vision with action makes a powerful reality.