Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
Convince people and you win their minds. Inspire people and you win their hearts.
You cannot change what has already happened. You can always change the way you respond.
Intelligence is useful. Energy is valuable. Integrity is essential.
Always trust people and they may let you down. Always distrust people and you have let them down.
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.