Silent customers can be deadly. Encourage them to complain.
If you turn your back on a customer, you turn your back on success.
If you want to interest people, make them think. If you want to inspire people, make them feel.
Making an honest mistake is acceptable. Failing to fix it is not.
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?
Let today's strong performance be your starting point for tomorrow.