The starting point is always now. The end is up to you.

Your promise means more than the words you use to give it.

Always aim for 100 percent and you'll always know where to improve.

Let your imagination soar. What you can do for customers is more than you see today.

If you only give back what you get from other people, you're not giving as much as you can.

Compromise in your arguments, not in your expectations.

If you're always doing what you've always done, you'll never see (or become) what you could be!