Reaching out takes nothing more than a smile.
You cannot change what has already happened. You can always change the way you respond.
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Always be kind in your heart, spirit and mind.
Tend your own garden: savor the blossoms, trim the weeds.
When a customer asks what no one else has ever asked, pay close attention.