Be the exception to the rule. It's the surest way to become exceptional.

It's fine to wait for an appropriate time, but it's inappropriate to wait forever.

What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.

Challenge your own status quo - before someone else does.

Silent customers can be deadly. Encourage them to complain.

Convince people and you win their minds. Inspire people and you win their hearts.

You can't find what doesn't exist, but you can create it.