Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.

What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.

The shelter of excuses has a leaky roof.

Say it with words. Show it with action.

Intelligence is useful. Energy is valuable. Integrity is essential.

Even a tiny step is one step closer to where you are going.

Vision with action makes a powerful reality.