Crossing barriers can be as simple as a smile.
Vision with action makes a powerful reality.
When your staff are 'information-rich', their information can make you rich!
The most valuable person is the one who cherishes the value in others.
When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
Customers pay a price, but they remember the value.