The cutting edge of service is always being honed and polished.

When you see the need, take the action.

Always do what you can do instead of worrying about what you can't.

Let your imagination soar. What you can do for customers is more than you see today.

The starting point is always now. The end is up to you.

You are as important as you make others feel.

If you turn your back on a customer, you turn your back on success.