You are the person who determines what you do. That's a big responsibility. Make the most of it.

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

Be the mirror in which people admire their true potential.

Intelligence is useful. Energy is valuable. Integrity is essential.

You can't stop change. Don't let it stop you.

Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

Plans turn promises into results and dreams into realities.