Every service problem is as an opportunity to show you care.

Are you doing only what you must or doing all you can?

Quality is more than a promise, it's genuine performance.

Exceeding expectations is where satisfaction ends and loyalty begins.

If you're always doing what you've always done, you'll never see (or become) what you could be!

Tend your own garden: savor the blossoms, trim the weeds.

Don't just talk about it, do it.