A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Enjoy your work so that others may enjoy the results.
Crossing barriers can be as simple as a smile.
The shelter of excuses has a leaky roof.
What matters more? What you said you'd do, what you hoped to do, or what you did?
Quality is more than a promise, it's genuine performance.