The first step in exceeding your customer's expectations is to know those expectations.
Roy H. WilliamsHaving the right message is what matters. It's not who you reach, it's what you say.
Roy H. WilliamsThe first step in exceeding your customer's expectations is to know those expectations.
Roy H. WilliamsHaving the right message is what matters. It's not who you reach, it's what you say.
Roy H. Williams