A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.

There’s a lot more business out there in small town America than I ever dreamed of.

High expectations are the key to everything.

Most everything I've done I've copied from somebody else.

You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.

I was asked what I thought about the recession. I thought about it and decided not to take part.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.