In the military, they give medals for people who are willing to sacrifice themselves so that others may survive. In business, we give bonuses to people who sacrifice others.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

The true price of leadership is the willingness to place the needs of others above your own. Great leaders truly care about those they are privileged to lead and understand that the true cost of the leadership privilege comes at the expense of self-interest.

It is better to disappoint people with the truth than to appease them with a lie.

Good marketing speaks to human beings - the way human beings understand and take in information.

Too many people write books because they want to be a New York Times best-seller. They want the glory and the fame.

Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.