You can't think your way out of a box; you've got to act.

A good collection is more than just the sum of its parts.

We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and shortest in supply.

Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.

Formula for success: under promise and over deliver.

'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us.

If not excellence, what? If not excellence now, when?