Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work.

If you spend your life trying to be good at everything, you will never be great at anything.

If you want people to understand that you value their contributions and that they are important, the recognition and praise you provide must have meaning that is specific to each individual.

Far too many people spend a lifetime headed in the wrong direction. They go not only from the cradle to the cubicle, but then to the casket, without uncovering their greatest talents and potential.

The things that change people's lives are usually an accumulation of small acts.

If we can find short-term incentives that are consistent with our long-term objectives, it is much easier to make the right decisions in the moment.

When we're able to put most of our energy into developing our natural talents, extraordinary room for growth exists