Making better choices takes work. There is a daily give and take, but it is worth the effort.
Tom RathFollowers have a very clear picture of what they want and need from the most influential leaders in their lives: trust, compassion, stability, and hope.
Tom RathEmployees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work.
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