It's not business to consumer, it's not business to business, it's people to people

Each business is a victim of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than the ability to exploit it. Digital Darwinism does not discriminate. Every business is threatened.

We cannot measure, what it is we do not know to value.

Experiences are everything. And businesses must create experiences that mean something. If necessity is the mother of invention, then vision is the father of innovation.

The good thing about social media is it gives everyone a voice. The bad thing is … it gives everyone a voice.

Effective engagement is inspired by the empathy that develops simply by being human.

Digital Darinism is already changing the landscape of business.