Using the Product Development Waterfall diagram for Customer Development activities is like using a clock to tell the temperature. They both measure something, but not the thing you wanted.
Steve BlankA startup is a temporary organization designed to search for a repeatable and scalable business model.
Steve BlankWe now know that something between 85 and 90 percent of most software product features are unwanted and unneeded by customers. That is an enourmous ammount of waste of time and money that ends up on the floor.
Steve BlankAt the end of the day, you can decide whether you want to be an employee with a great attendance record, getting promoted to ever better titles and working on interesting projects - or whether you want to attempt to do something spectacular - this be or do should be a question you never stop asking yourself - for the next 20 years, and beyond.
Steve BlankStartups donโt fail because they lack a product; they fail because they lack customers and a profitable business model.
Steve BlankUnless you have tested the assumptions in your business model first, outside the building, your business plan is just creative writing.
Steve BlankStartups are painful, stressful and at times demoralizing. You need to be a true believer in the vision of what you are doing. You need to passionate about it and love what youโre doing. If you donโt, there is no way you can sustain the hours, stress and disappointment. Thereโs no way youโre going to be able to convince investors, customers and most importantly recruit a world-class team if you not building something you think is going to change the world.
Steve BlankYou need to ask yourself, โWhere do you want to work: startups, mid-size or large companies?โ If you find yourself debating the โstartup versus large companyโ choice youโve already chosen the big company. Entrepreneurship isnโt a career choice itโs a passion and obsession.
Steve BlankBusiness plans are the tool existing companies use for execution. They are the wrong tool to search for a business model.
Steve BlankPeople talk about getting lucky breaks in their careers. Iโm living proof that the โlucky breaksโ theory is simply wrong. You get to make your own luck... The world is run by those who show upโฆnot those who wait to be asked.
Steve BlankMy advice was to start a policy of making reversible decisions before anyone left the meeting or the office. In a startup, it doesn't matter if you're 100 percent right 100 percent of the time. What matters is having forward momentum and a tight fact-based data/metrics feedback loop to help you quickly recognize and reverse any incorrect decisions. That's why startups are agile. By the time a big company gets the committee to organize the subcommittee to pick a meeting date, your startup could have made 20 decisions, reversed five of them and implemented the fifteen that worked.
Steve BlankThe company that consistently makes and implements decisions rapidly gains a tremendous, often decisive, competitive advantage.
Steve Blank