James Cash Penney Quotes

I will have no man work for me who has not the capacity to become a partner.

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

Do not primarily train men to work. Train them to serve willingly and intelligently.

The well-satisfied customer will bring the repeat sale that counts.

Success cannot come from standstill men. Methods change and men must change with them.

Men are not great or small because of their material possessions. They are great or small because of what they are.

The disciplined are free.

No business can succeed in any great degree without being properly organized.

Exchange ideas frequently.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

The greatest teacher I know is the job itself.

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

It is always the start that requires the greatest effort.

Change is vital, improvement the logical form of change.

The keystone of successful business is cooperation. Friction retards progress.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

The best way to stop a bad habit is never to begin it.